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Campaigns
SMS campaigns are when businesses send text messages to a group of people to share important information or promotions. Key points include:
- Target Audience: Choosing who to send messages to.
- Message Content: Writing short and clear messages.
- Timing & Frequency: Deciding when and how often to send messages.
- Compliance: Following laws, like getting permission from recipients and allowing them to opt-out.
- Personalization: Making messages feel special and relevant to each person.
- Tracking & Analysis: Measuring success by looking at metrics like open rates and responses.
SMS campaigns work well because people usually read their text messages quickly and almost everyone has a phone.